Shipping Policy
Thank you for shopping with us at https://khyhome.com. Below are the terms and conditions that make up our Shipping Policy.
Processing Time:
All orders are subject to verification, quality control, and packaging before being dispatched. Orders are typically processed within 1-3 working days after they are placed. During periods of high demand, shipments may experience delays. Please account for additional transit time during peak seasons. If your order is delayed significantly, we will notify you via email or phone.
Shipping Time:
This is the estimated duration for items to travel from our fulfillment center to the delivery destination:
- Standard Delivery: 6-10 working days
- Expedited Delivery: 3-7 working days
Shipping Rates & Delivery Estimates:
We offer shipping to various destinations, including Australia, Canada, the US, and European Union Member State. Shipping rates are as follows:
- Free Shipping: Available for orders of $60.00 or more.
- Standard Delivery: $10.00 for orders between $0.00 and $59.99.
- Expedited Delivery: $20.00 for orders between $0.00 and $149.99.
Delivery delays may occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a confirmation email with your tracking number once your order has been shipped. Tracking information will typically become available within 24 hours.
Damages:
https://khyhome.com is not responsible for items damaged or lost during shipping. If your package arrives damaged, please contact the shipping carrier directly to file a claim. Ensure that you retain all packaging and damaged items to support your claim.
Contact info:
E-mail: [email protected]
Phone number: +1 585-507-0508
Business address: 19 Belinda Crescent, Fairport, NY 14450, United States